top of page

Terms of Service

 

Effective Date: 28th August 2025

Welcome to PowerSafe Batteries, a residential energy brand owned by H2G. By accessing or using our website (www.powersafebatteries.com.au), you agree to comply with and be bound by the following Terms of Service. Please read them carefully.

​

1.  Use of Site
You may use this site for lawful purposes only. You agree not to:

  • Misrepresent your identity or affiliation

  • Attempt to access restricted areas without authorization

  • Use our content, images, or trademarks without written permission

 

2.  Product Information
All product descriptions, specifications, and pricing are subject to change without notice. We strive for accuracy, but errors may occur. PowerSafe reserves the right to correct any inaccuracies and cancel orders affected by them.

 

3.  Orders & Payments
By placing an order, you confirm that:

  • You are authorized to use the payment method provided

  • You understand that custom or installed products are non-refundable (see Refund Policy)

  • You agree to our warranty terms and delivery conditions

 

4.  Returns & Refunds
Refunds are subject to our Refund Policy. Installed or activated battery units are not eligible for return. Faulty products may be repaired, replaced, or refunded under warranty.

 

5.  Intellectual Property
All content on this site, including text, images, logos, and product designs, is the property of PowerSafe Batteries or its licensors. Unauthorized use is strictly prohibited.

 

6.  Third-Party Links
Our site may contain links to third-party platforms. We are not responsible for the content, accuracy, or privacy practices of these external sites.

 

7.  Limitation of Liability
PowerSafe Batteries is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our sodium-ion batteries are engineered for safety, but installation and usage must follow certified guidelines.

 

8.  Privacy
Your use of this site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your data.

 

9.  Contact
For questions or concerns, please contact us at: support@powersafebatteries.com.au

 

10.  Changes to Terms
We may update these Terms of Service at any time. Continued use of the site after changes are posted constitutes acceptance of the revised terms.

 
 
 
bottom of page